We want you to be entirely satisfied with every purchase made from Worldofwillow.co.uk therefore we aim to offer you excellent quality, value and service at all times.
If you are not satisfied with the product, please contact us within 24 hours of receipt so that we can arrange a refund or replacement. The only guarantee that we are able to offer is to deliver the product to you in good condition ready for planting.
Once you receive it please make sure that you follow the planting and care instructions supplied to ensure success.
Whilst every effort is made to keep our nursery stock healthy our liability for plants that we supply is limited to the replacement of those plants, where possible, or a refund of the price paid. No Warranty expressed or implied is given as to the growth or suitability of those plants to their ultimate location or use.