Delivery Information

Delivery Information

Delivery to the UK and Europe

We do everything that we can to ensure that our willow arrives at its destination quickly and, if it is living willow, then as fresh as it can be. All our products are picked by hand, to order, and then dispatched within a few days. At this time we have stoped deliveries to Europe and a max of 150cm to Northern Ireland.

For cuttings and small items we normally use Royal Mail packet service or a small parcel carrier which aim to deliver within 2 days to the UK. For longer packages from 150cm to 200cm (this would include all our weaving willows) we use DX next day delivery to most UK mainland destinations . Because we send by courier and they charge a surcharge for the length, there is a minimum charge of £13.95 which increases with the weight so make sure that you include everything that you need in the first order to save postage! We also use overnight with other carriers for longer than 2 meters and our system will work the cost for you at the basket. If you have any questions or want to explore the best delivery options for your order please get in touch and we will do all we can to help.

If you need your willow quickly we will do our best to get it to you when you need it. Send us an email giving details and we will get right back to you.  Alternatively give me a call on 07435 962159

If you would like to delay receipt of your order until a date convenient to you, please contact us and we will do our very best to meet your requirements.

At present our delivery and prices refer to the UK and Northern Ireland. Unfortunately the EU is not allowing us to deliver without incurring prohibitive costs.